OTC13: Sharing Online Student Services in New York and California

Author(s): Kephart, David,Author(s): Hood, Jim,Author(s): Drake, Jennifer
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In upstate New York, some colleges came together to create the STAR-NY Consortium
http://www2.cortland.edu/offices/asap/star-ny/. The founding members shared a license for an online
collaboration tool, designed online tutor training, created a schedule where each college staffed certain
subjects/hours, and implemented shared online tutoring services. By sharing technology and academic
resources, the students at these colleges are able to access more online services than would be available
by their school alone. Within two semesters, the STAR-NY membership doubled. In their second year,
membership continues to grow as word spreads about their success. We propose launching a similar
effort in California.