COMMST 111 • Video Lecture • Online Learning Module 1.5 • Supportive and Defensive Behaviors | |
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Author(s): HOGREFE, RICHARD College: Crafton Hills College |
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Description
Video Lecture to accompany Module 1 Process of Communication. CONCEPTS: evaluation, control, strategy, neutrality, superiority, certainty, description, problem orientation, spontaneity, empathy, equality, provisionalism